The firmware update utility loads the new firmware on your Seagate disk drive.The SeaTools Express utility will scan your system for hard disk drives and display the Model Number, Serial Number and current Firmware Revision for each drive.These are the first screens you will see after the reboot.You will see a new boot message ' Seagate Loading'. At this point, Windows will shut down and your system will reboot.Disconnect all external storage devices.Make sure you have backed up all of your important files and critical data to some other storage media.Before you begin the firmware update procedure:.DO NOT turn the power off during the firmware update procedure.DO NOT run this firmware update on RAID systems.Very important instructions and warnings display.The End User Licence Agreement appears.

The Seagate warranty does not cover the data on your drive, so in addition to regular backups, your data should be backed up to a separate secure location/media before upgrading the drive firmware. The next screen contains an important warning to remind you to backup your system.At the Welcome screen, be sure to inspect the title, which gives a description of what products and firmware versions are supported by this package.In this example, when the application restarts in DOS, the language will be in English. If the upgrade instructions are not followed properly, the upgrade could be data-destructive and/or render your hard drive inoperable.

To see if your drive is eligible for a firmware update, please see Document ID: 207931.

This document will help you through the firmware update process. Provides assistance for using the Seagate firmware update utility.

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